New Viewer, New Thinking

Tuesday, February 23, 2010 Tuesday, February 23, 2010

I can now reveal that for the past few weeks, I’ve been a member of a very secret group that was invited to preview the much-anticipated new Second Life Viewer 2.0. Since the viewer was publicly announced today, I am now legally permitted to write about my experience.

I’ve been intensely interested in this topic; readers may recall my recent post detailing the complexity of the existing viewer. In the post I discovered the old viewer included a staggering 1,708 controls (or 3,792 if you enable the advanced menu). This is far more than any normal human can comprehend, and I believe a simplified viewer is a key element of any strategy to restore resident growth in Second Life.

You’re probably wondering what I think about our new viewer. To cut to the chase, I like it. I like it a lot. It’s similar to the old viewer, but new at the same time. Many things are organized differently and in my opinion, mostly in better ways. There are some terrific new features, but mostly it’s all about reorganizing the presentment of function.

Menus

Menus killed me in the old viewer, and I am very happy to report they are vastly simplified in the new viewer. Many items have been relocated to logical places, and it’s visibly far less complex. The first menu item, plainly labelled “Me” epitomizes the process of making a user-centric viewer. Under “Me”, you’ll find quick access to all aspects of your avatar.

The “Communicate” menu is similar and includes all appropriate items. One item that you’ll be certain to look for are the parcel audio controls, which are no longer on the bottom control bar - look for them instead under “Nearby Media”. It took me a while to realize that’s where they were, while suffering to undesirable loud Abba music. Initially I was annoyed at the time required for me to figure the location of this control, but once found it seems to make a lot of sense.


The Side Tray

The Side Tray will be where you spend the most time. It’s a series of tabby icons pasted on the right hand side of your screen. When you touch an icon, the relevant controls slide out from the right into your view. You can access a great many things from the tray, including inventory, friends, groups, profiles, etc. It’s all very consistently prepared, and once you “get” the icons, you’ll quickly zoom to and fro in the tray. One issue: when the tray opens, the entire screen view shifts to the left - including any HUDs that actually slide off the right hand side of your screen.

Preferences

Preferences seem to be somewhat simplified and it is less of a struggle to get things set up. I’ve kept most of the default settings so far, but if I wanted to change things, the preference options have been consolidated, making it simpler to locate settings.

Inventory

Surprisingly, the Inventory window itself is mostly unchanged. Yes, it’s found within the tray, but once you pull it out, it appears very familiar. This is one of my big disappointments with Viewer 2.0 - managing and using inventory is still a horrific task and it should be addressed in the future. On the other hand, residents will find their inventory management methods almost the same as before.


Messaging And Notifications

Instant messages, group notices, payments and inventory offers now use a different scheme. Gone is the familiar baby-blue box that appeared in the upper right corner of your screen. instead you see contemporary style notification boxes appearing at the bottom right of your screen with friendly “X”s to send them away. Clicking expands them to the right detail. I feel the new messaging scheme is mostly good, but because the system is not as prominent as the old blue box, important events don’t poke you in the eye as they once did. I find this change to be the most difficult to adjust to, as you’ll quickly see messages stacking up and icons flashing on the bottom bar. It’s taken me a couple of weeks, but I think I’m fine with it now.

Look And Feel

The color scheme is very dark, and it seems to match the new styling of the Second Life web homepage. While it is a consistent style, it sometimes makes things hard to read. I found certain types of local chat hard to read due to color contrast issues. I expect many will demand different skins.


Advanced Menu

The old viewer has a special “debug” mode that enables a secret menu from which you can access a large number of unusual features. I always enabled this menu in the old viewer, because there were things I really wanted to use that were found only on that menu. However, in my Viewer 2.0 experience so far I have not had to access any hidden features; a good sign for the design. For example, many people use the advanced menu to turn off that horribly annoying typing animation (set PlayTypingAdmin to OFF). The new viewer has replaced this as a simple ticky box in your preferences. The new viewer seems to have identified the popular hidden features and revealed them in more appropriate places. That said, the Advanced menu still exists, albeit somewhat simplified, if you really must have it.


Pictures

Taking snapshots was tricky in the old viewer as there were different ways to do it. The new viewer includes a very handy button at the bottom of the page that instantly captures images. Even better, the controls will easily layout the image in a variety of commonly requested formats and sizes.

Voice

For readers who use voice (and I do constantly), you’ll find Viewer 2.0 provides a superior voice experience. You will find yourself worrying less often about the “Talk” button, as the new Viewer correctly turns it off and on automatically most of the time, unlike the previous viewer. There’s a “Speak” button on the bottom bar that’s easy to use. Even better, according to Joe Linden, the new voice will soon include an automatic gain adjustment (e.g. quiet voices will be boosted and loudmouths will be moderated) and *hallelujah* automated echo reduction. This means those evil ones who play voice through their computer speakers will no longer destroy everyone’s audio experience. Thank You!

Amazing New Features

The new viewer includes a few new features, and my apologies, I have not spent much time using them:

  • Shared Media is perhaps the biggest new feature, intended to replace the hokey mechanisms used today to view web pages, video and listen to audio on your parcel. You assign any URL to the face of a prim, and assuming the correct web plugins exist, it simply works. For example, in the top image, I’ve placed my URL on a box and I can use it just like a browser. Scrolling, clicks, etc. all work just fine. I’ve even watched YouTube movies! There is little doubt gadgets based on this tech will often replace the now-archaic parcel media. 
  • No pie menu exists; instead you get a simple, hierarchical popup menu that I believe is faster and more flexible to use than the pie.
  • Tattoo layers now exist for the head, upper torso and lower torso. This should make tats a little bit easier to use when wearing a complex set of clothes or attachments.
  • In addition to Friends and Groups, you now have a Nearby tab as well. Very handy!
  • Outfits are special folders that “point” at items to be worn all at once. This is very similar to existing protocols with one major difference: you don’t need extra copies of items, since you need only point at them. In other words, you can have no-copy items in more than one outfit!
  • Navigation is quite different; the new viewer has a web-browser style of interface, where you can paste in SLURLs directly - and even use the Back button to return from where you came. This should be very familiar to new residents who know how to use a browser.

And there's much more I haven't mentioned.

My Expectations

I like this viewer. It may not have the dozens of minor added features cluttering some third party viewers and it is certainly not bug-free at this early stage (especially the slow texture load bug), but I strongly believe it’s heading in the right direction.

Nevertheless, I believe there will be a truly massive outcry against this viewer by almost everyone, because most people don’t like change. That said, I further believe that after a few weeks, most people will adjust to the new viewer and begin to like it. Because it IS much simpler to use. The only way to make things better is to change, and I think this is a good change.

How will the new viewer affect the Lab? I’ll save that for a future post.

Shady Effects

Sunday, February 21, 2010 Sunday, February 21, 2010

I’ve decided to change the URL for my blog. From now on, you can use this URL:

http://5z8.info/facebook-of-sex_a1t5x__init_download

Wait, you ask - that URL looks just SLIGHTLY suspicious. And you’d be right. But do click on it. Really! It works!

I obtained the new URL from the hilarious ShadyURL service. It works like a URL shortening service, like Bit.ly or TinyURL.com, but with a difference: instead of providing a short URL for quick posting, it gives you a Shady URL. Really shady. They definitely work if clicked, but it takes courage to do so.  Did you click on that link above? Come on, try it!

As a service to the SL blog community, I’ve selected a few popular SL Blogs and ran them through the Shady URL service and obtained their new URLs. Click on them, if you dare:

Second Life Blogs http://blogs.secondlife.com/ becomes
http://5z8.info/smut_g9x0o_turkeyporn

iHeartSL http://iheartsl.com/ becomes
http://5z8.info/56-DEPLOY-TROJAN-287.mw9----_t0k4w_freeporn

New World Notes http://nwn.blogs.com/nwn/ becomes
http://5z8.info/10101110010110101001_v0a9m_bomb-plans

Torley http://torley.com/ becomes
http://5z8.info/hack-outlook_y7r2u_creditscore

SLFreestyle http://slfreestyle.blogspot.com/ becomes
http://5z8.info/twitterhack_q8c7v_amazon.com-phish

KittyWitchin http://kittywitchin.com/ becomes
http://5z8.info/the-most-dangerous-game_p0q9k_cats-being-dropped-into-the-sea

Ana Lutetia http://analutetia.com/ becomes
http://5z8.info/killallimmigrants_r3p9m_this_persons_account_has_been_hacked

SecondStyle http://blog.secondstyle.com/ becomes
http://5z8.info/hackwebcam_j1k3q_gain-inches

AlphaVille Herald http://foo.secondlifeherald.com/slh/ becomes
http://5z8.info/pornnow_m6o2r_amazon.com-phish

Shopping Cart Disco http://shoppingcartdisco.com/ becomes
http://5z8.info/worm_v0b2p_hookers

Second Thoughts http://secondthoughts.typepad.com/ becomes
http://5z8.info/hitler_y1f1y_getPersonalData-start

Gwyneth Llewelyn http://gwynethllewelyn.net/ becomes
http://5z8.info/amazon.com-phish_r0t2d_white-power-rides-upon-stallions-unstoppable

Dusan Writer http://dusanwriter.com/ becomes
http://5z8.info/dogporn_r1o4h_stalin-will-rise-again

Tymmerie Thorne http://girlwonderspeaks.com/ becomes
http://5z8.info/molotovcocktail_m7f0y_how-to-skin-a-gerbil

All great fun. What's your new shady URL?

A Special Valentine Sale for Readers!

Sunday, February 7, 2010 Sunday, February 07, 2010


February is Valentine’s month, and a few of us decided to play around with some Valentine's Particle Effects. Above you see SL's most lovey-dovey couple Tymmerie Thorne and Jerremy Darwin giving each other the love with the LuvGiver! Let me recommend some interesting items you might find quite appropriate for your significant SL other for this special occasion. 





LuvHearts and LuvHearts Subtle - Wear this invisible poof when you hug your partner and surprise them with a beautiful cloud of lovely hearts that gently blow away in the wind. 



LuvGiver - If you're too shy to say so in words, why not send them some love with the LuvGiver, which sends a stream of love and kisses towards your crush.


Heart Hair Day - A very subtle effect which produces teeny-tiny hearts all around your face. Excellent for Valentine’s Day pictures.

HeartBlossom - Let your partner know your love when beautiful hearts blossom from your chest and float away.


HeartMaker Thick - Install this in your garden and experience a romantic rain of drifting hearts.

Every one of these effects are transfer and all are available at Second Effects - and set to half price until Valentine’s Day! 

Peek Into Second Life From The Web!

Thursday, February 4, 2010 Thursday, February 04, 2010



That’s right - you can now go to a web page and view almost any location in Second Life!

I received a note from Chenin Anabuki, Founder and CEO of Avatrian, LLC, who’s built a new service that let’s you do exactly that. The service is quite simple to use:



That's when the fun starts. The service sends a bot to the specified location, which slowly rotates taking pictures. The images are stored on Peek360's server, and then are melded together into a seamless 360 degree panorama. The panorama is loaded into a unique URL that is then sent to the email address you specified earlier. Then just hit the URL and you'll see your own panorama!

Some ideas for using the service:


  • Show your non-SL friends at work what your virtual home or business looks like
  • Email the link to relatives so they can see what you're up to in Second Life
  • Check on your virtual premises while you're at RL work


I suppose spying is also an option, as you could send the bot to any public location at any time. So if you're up to no good and suddenly see "Pararazzi Artful" appear and slowly rotate, you'd better disappear quickly!

Discussing the iPad

Monday, February 1, 2010 Monday, February 01, 2010

Last Sunday I had the opportunity to be a guest on Mitch Wagner's excellent Copper Robot podcast for a second time. On this occasion, I, along with Joe Linden (a.k.a. Joe Miller in Real Life), discussed the implications of Apple's latest announcement: the magical iPad.

Unlike most of the blogosphere, both Joe and I felt the device was going to be quite successful, if not a monstrous hit. Sure, it doesn't have this or that technical feature, but that's not what it's about. We believe the device is targeted at those who don't really use computers today, or as a secondary machine for folks with more powerful devices. The potential for interesting applications is truly huge, as it really hits an area that's not served very well today.

We puzzled over the lack of features, such as a camera, or the aspect ratio and tried to rationalize them. But in the end it's just the first version of probably a long line of more advanced devices. I spoke of the sensual feel of the device. Well, at least I suspect it has one, since I have a MacBook Air that seems similar.

There was a tiny bit of Second Life content in the podcast. Host Mitch asked Joe whether SL will show up on the iPad. Of course, Joe could not reveal any of Linden Lab's secret plans, but did indicate there are at least two existing iPhone apps which will no doubt work seamlessly on the new device.

Another very interesting tidbit from Joe spoke of new audio features in Viewer 2.0 voice: automatic echo  cancellation and automatic gain adjustment. What do those mean, you ask? Echo cancellation is the elimination of echos that come from someone who's microphone picks up sounds out of their own speakers and sends them back to everyone else. Very annoying indeed, except for the perp, who doesn't hear the echoes! Automatic gain adjustment will place the audio levels at the right amount - in other words the loud folks will be brought down and the quiet folks will be brought up a bit. These two changes should change voice in a significant and positive way.

The podcast has not yet been published, but you can watch for it at Copper Robot.

It turned out that I was the only non-metallic guest, and was sandwiched between the two robots as you can see in the image above. Who's the pretty girl? That's Callie Cline, who insisted upon getting her photograph taken with some ultra geeks.

No Clean Feed

Monday, January 25, 2010 Monday, January 25, 2010


Imagine - you turn on your computer and begin surfing. But the website you just tried to visit is "not available". You try another, and it's not available, either. It seems that your access is being controlled, and you are only permitted to view certain websites. You decide to be devious, and ferret out secret websites that contain the information you desire. They are found by whispers, and exist only temporarily. But that's taking a big risk - the authorities might trace the access back to you. They may come for you. In the dark of the night.

Frightening. But where is this scene taking place? North Korea? China? Saudi Arabia? Possibly, but that's not the one I'm concerned about today.

It's happening in Australia.

That's correct. The vast southern democracy, otherwise so similar to the west, has somehow decided to erect a "Great Wall of Australia" to protect it from perceived Internet dangers. But in effect it could be more or less identical in form to the "Great Wall of China" that censors their citizens' access to the Internet.

For reasons unknown to me and apparently many Australians, that country is about to do the same. This will not only introduce censorship, but also a means of control the could be terribly mis-used in the future. And it probably will slow things down a lot, too. Innovation, free speech and the flow of ideas will be hampered in a world where such things are essential for progress and development. The worst part is, it won't really achieve what it's intended to do - and it will cost all Australians to create and maintain it.

I would never erect such a wall, and so I've decided to make a statement about it here. I don't live in Australia, but I do support those who oppose the proposed Great Wall. For this week I've changed my Twitter and Plurk profile pics to the above to participate in a worldwide protest against the Australian plan. If you support free access to the Internet, I ask you to read more here and here and participate by following the instructions found right here to change your profile, too. 

Long Live Free Access.

Viewer Complexity Revealed

Saturday, January 16, 2010 Saturday, January 16, 2010


One of Linden Lab’s greatest challenges is to increase the retention rate of new resident signups. I’ve heard various statistics on the survival rate of those who sign up and actually become active residents: approximately one percent. In other words, almost everyone who registers gives up immediately.

Maybe the percentage is a bit higher (or worse, even lower), but it’s totally pathetic. If this number were even slightly increased, we’d see tens of thousands of new residents streaming into Second Life every week, many of whom would stay and unleash their new creativity into the world. It would be a more vibrant place, with more creations and for business owners, more potential customers. It would be a Very Good Thing.

What’s happening to fix this problem? We’ve all seen the Lab’s experiments such as alternative approaches to orient new arrivals, better default avatars and more recently the Linden Homes program. All of these and others I haven’t mentioned are directed at the problem of 99% resident failure. I believe it is the most critical issue facing the Lab, since if it continues as is, the resident population won’t grow and the Lab may eventually face the prospect of closing SL.

Another key strategy pursued by the Lab for retaining new residents is an improvement to the viewer, and I suspect the introduction of Viewer 2.0 will generate very significant controversy into the SL blogosphere. Many people will be confused by different interfaces and truly unhappy they must learn something new.

But it must be done.

I believe one of the biggest impediments to retaining new residents is the staggering complexity of the viewer. As a student of clean design, I am astonished at the unbelievable amount of buttons and controls that face every user each time they fire up a viewer. The numerous controls are hidden within layers of menus, dialog boxes and bars, seemingly designed to be never found by humans.

There are so many controls it must be totally overwhelming to almost everyone. Maybe even 99% of population. Hmm.

But how complex is it? I wondered about this and finally decided to find out myself. I launched a recent version of Snowglobe and laboriously counted up all the controls within this viewer. My counts are probably off a bit, as my eyes were fading due to the humongous counts and deep layers one must go to see them, but the counts are representative of virtually every SL viewer. Not including “close boxes”, inventory items and any personally-generated controls (e.g. gestures, etc.) I found the following:

  • Menu Items: 504
  • Ticky Boxes: 200
  • Text/Image Entry Areas: 201
  • Adjustment Sliders: 282
  • Tabs: 66
  • Radio Buttons: 41
  • Regular Buttons: 414

Grand Total: 1,708

Let’s step back and think about this for a moment: One thousand, seven hundred and eight control items. ONE THOUSAND SEVEN HUNDRED EIGHT! That’s This Many:

XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXXXX XXXXXXXX

There are more than 500 menu items alone. Do you know what they all are? Do you know what they do? Do you know where to find each of them? How long would it take to explain them to someone? Can you even know 100 of them? 

Let’s compare this to other relatively complex things you must operate: your car, for example, probably has less than 100 knobs you can turn (without going under the hood). My browser appears to have less than 200 items. I suspect the flight control panel of a Boeing 747 has less than 1,708 buttons - and there’s serious training courses required to operate one of those.

And it gets much worse. If you enable the Advanced Menu in the SL browser, my totals went to this:

  • Menu Items: 2523
  • Ticky Boxes: 213
  • Text/Image Entry Areas: 213
  • Adjustment Sliders: 282
  • Tabs: 72
  • Radio Buttons: 44
  • Regular Buttons: 445

Grand Total: 3,792

Many people enable the advanced menu in order to find a few evidently critical features, but must suffer through an extra two thousand controls. Not good.

And it’s even more complex on the third party open source viewers, which unfortunately tend to add features, not delete them. I can imagine the totals on the Emerald Viewer would be quite a bit higher than the above.

Many of these items are used for various personal customizations, and the remainder is quite a bit smaller. I wonder what this implies about avatar needs? 

These astonishing totals no doubt cause many new residents to freak out. Wouldn’t you, if suddenly faced with a 1,708 item control panel? That’s like having a four-foot square sheet covered with knobs every square inch (or a 6 foot square panel if using the advanced menus) pushed in your face. I suspect that very few people have the perseverance, technical skill and motivation to make their way through the 1,708 controls in order to determine where the 36 key functions they’d actually use are located. Maybe, say, one percent?



That’s why Viewer 2.0 is so critical. That’s why Linden Lab has been silent on viewer progress lately - they are putting lots of effort into creating this new viewer.

I’m hoping Viewer 2.0 will dramatically simplify the interface - but allow experienced users to “turn on” more complex features when they need to. I’m hoping Viewer 2.0 organizes the controls in a contextual manner, whereby the appropriate controls are visible depending on the situation. I’m hoping Viewer 2.0 enables many more new residents to successfully join our virtual world.

Some may wish for more new features in Viewer 2.0, but I don’t think that’s what it’s about. Instead it should be about Fewer Features and better presentation of them. Viewer 2.0 is not about you. It’s about all the people that aren’t here.

Yet. 

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